Customer.io company logo

Customer.io

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Senior Manager, Data Science & Analytics

Aug 23, 2026
Full Time
Data
Fully Remote
170,000 - 200,000 / Yr
All U.S.

About Customer.io

Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.

About the role

Hi, my name is Michael, Head of Data and Analytics at Customer.io, and I’m looking for a Manager, Data Science & Analytics to lead and evolve Customer.io's internal data science & analytics function. This team serves as a strategic partner across Product, Marketing, Sales and Customer Experience organizations, helping the company make better decisions through forecasting, experimentation, behavioral analytics, and rigorous measurement.

In this role, you'll lead a team responsible for delivering business value through the applied use of data. You'll partner closely with leaders across the company to guide decisions, define success metrics, improve customer and product experiences, and drive operational efficiencies.

Success in this role requires strong leadership, analytical and technical rigor, and business acumen. We view our data team as more than a reporting function, and as a trusted advisor to the business - bringing clarity through ambiguity, uncovering opportunities, and helping Customer.io move faster and operate smarter as we scale.

What we value

Business impact through data: We focus on delivering value over reporting and find the right balance between technical rigor and business pragmatism.

Strategic partnership: We bring ideas to the table and help our partners shape priorities, challenge assumptions, and identify opportunities — not just respond to requests.

Ownership and rigor: We hold ourselves to a high standard, sweating the details and ensuring our analyses, assumptions, and recommendations are accurate, trustworthy, and actionable.

Leadership and development: We believe great teams are built through coaching, challenge, and continuous growth, helping people do the best work of their careers.

What you'll do

  • Lead and develop a team of Data Scientists and Analysts supporting Product, Marketing, Sales, and Customer Experience.
  • Lead behavioral analytics, customer segmentation, experimentation, and product measurement efforts, helping teams understand customer behavior, evaluate product performance, and prioritize roadmap investments.
  • Develop and maintain revenue forecasts, churn models, customer health scores, and account or opportunity scoring models used across the business.
  • Partner with our data engineering team to manage our internal agentic data analytics platform, Smarty, supporting self-serve data access and analytics.
  • Define standards and best practices for analytics and data science, and refine operational frameworks to drive efficiency and scale across the team.

What we're looking for

  • 7+ years of experience in Data Science, Analytics, Product Analytics, or a related quantitative field, including experience leading and developing high-performing teams.
  • Strong expertise in experimentation, forecasting, statistical analysis, and product or business analytics.
  • Advanced SQL skills and proficiency with Python or similar analytical tools.
  • Experience defining metrics, measurement frameworks, and analytical approaches that support product, growth, and business decision-making.
  • Demonstrated ability to partner with senior leaders, influence strategy, and communicate complex findings clearly to technical and non-technical audiences.
  • Comfortable balancing strategic leadership with hands-on analytical work when needed.
  • Experience working with modern analytics platforms and data warehouses, including Snowflake, dbt, and product analytics tools.
  • Experience in B2B SaaS, PLG, or subscription-based businesses preferred.
  • Based in the Americas, remote-friendly.

Why this role

You'll have real ownership - of a team, of a data function, and of a company that's actively building toward an AI-native analytics future. This isn't a reporting shop. You'll have a seat at the table with senior stakeholders and the latitude to shape how data drives decisions at Customer.io.

Compensation & Benefits

We believe in transparency. Starting salary for this role is $170,000 - $200,000 Usd depending on experience and subject to market rate adjustment.

We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.

See full benefits here →

Our Process

No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.

  • 30-minute video call with Recruiter
  • 45-minute video call with Hiring Manager
  • Three 30-minute video calls with team members
  • Take-Home Assignment + Review call with the full panel

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact [email protected].

Join us!

Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.

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Snowflake experience is preferred.</p></li><li><p>Experience building and maintaining production machine learning systems. Deep MLOps specialization is not required.</p></li><li><p>Strong product judgment and the ability to connect modeling decisions to customer and business outcomes.</p></li><li><p>Comfort working with incomplete data, ambiguous questions, and changing operational conditions.</p></li><li><p>Clear written and verbal communication, including experience working with customers or senior stakeholders.</p></li><li><p>High agency in a fast-moving environment. You notice valuable problems and act on them.</p></li></ul><h2>Bonus</h2><ul><li><p>Experience with routing, ETA modeling, optimization algorithms, or geospatial data.</p></li><li><p>Familiarity with dispatch systems, carrier networks, logistics marketplaces, or pricing models.</p></li><li><p>Experience with supply-demand forecasting or marketplace balancing.</p></li><li><p>Exposure to dbt, Airflow, or related data orchestration tools.</p></li><li><p>Experience deploying models through APIs or real-time decision systems.</p></li><li><p>Prior experience at an early-stage company or in a founding data role.</p></li></ul><h2>Why this role matters</h2><p>The decisions Nash makes affect what a delivery costs, which resource handles it, when it arrives, and whether the customer’s promise holds when conditions change.</p><p>As our first Data Scientist, you will define how Nash uses operational data to make those decisions sharper. The models you build will move quickly from analysis into live logistics workflows, giving you a direct view into their customer and business impact.</p><h2>What you’ll love about Nash</h2><ul><li><p>An early-stage, well-funded company with real revenue and global enterprise customers</p></li><li><p>Significant ownership and autonomy, with direct collaboration with the founders</p></li><li><p>Quarterly team onsites to connect and align in person</p></li><li><p>Competitive compensation and meaningful equity</p></li><li><p>Flexible paid time off</p></li><li><p>Health, dental, and vision insurance</p></li></ul><h2>Equal opportunity</h2><p>At Nash, we believe diverse teams are the strongest teams. We invite applicants of all genders, races, ethnicities, nationalities, ages, religions, sexual orientations, disability statuses, educational experiences, family situations, and socioeconomic backgrounds.</p><p><strong>More about </strong><a href='http://Nash.AI'><strong>Nash</strong></a></p><h3>Nash is the platform that powers modern logistics.</h3><p>Commerce has inverted. For decades, customers came to where products and services were. Now products and services come to them, on their terms, in real time. That shift has turned every company into a logistics company, even though almost none of them were built to be one. Couriers, fleets, gig workers, parcel carriers, in-store labor, and increasingly autonomous systems all have to be coordinated in real time, against tighter windows and rising expectations, with hard-fought customer trust on the line.</p><p>Nash unifies decisioning, execution, and capacity into a single programmable platform. Real-time, AI-native intelligence determines what should happen, operational control executes it, and the platform dynamically orchestrates capacity from any source: a company's own fleets, partners, or the Nash delivery network. Whether a job involves a courier, a gig driver, an internal fleet, a store employee, a technician, or an autonomous vehicle, Nash selects the right resource and manages execution through completion.</p><p>We power delivery and logistics for some of the most recognizable brands in commerce, including Walmart, Urban Outfitters, 7-Eleven, and Woolworths, alongside platforms like Shopify and Toast. Over the next decade, logistics will become as foundational to commerce as payments, cloud, and connectivity. Nash is the platform that powers it.</p><p>Nash was founded in 2021 by Mahmoud Ghulman (2x Founder, MIT) and Aziz Alghunaim (2x Founder, 2x YC, Ex-Palantir, MIT) and is backed by Y Combinator, a16z, and other top investors. We are headquartered in San Francisco.</p><h3>What You’ll Love About Us</h3><p>✅ Early-stage, well-funded startup – directly impact the company and grow your career!<br>✅ Quarterly broader team on-sites to bond with teammates<br>✅ Competitive compensation and opportunity for equity<br>✅ Flexible paid time off<br>✅ Health, dental, and vision insurance for US employees</p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Data
Superhuman company logo
Data Engineer, Foundations
Oct 1
Superhuman
Oct 1
Multiple States
Hybrid
157k-245k / Yr
<p><em>Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.</em></p><p><em>Preferred locations for team members for our Data Platform roles are our San Francisco or Seattle hubs.</em></p><h2>About Superhuman</h2><p>Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company's products include Grammarly's writing assistance, Docs’ collaborative workspace, Mail's inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at <a href='http://superhuman.com'>superhuman.com</a> and about our values <a href='https://superhuman.com/company/values'>here</a>.</p><h2>The Opportunity</h2><p>To achieve our ambitious goals, we’re looking for a <strong>Data Engineer</strong> to join our <strong>Data Foundations </strong>team and help us build a world-class data platform. Superhuman’s success depends on its ability to efficiently ingest and process over 70 billion daily events to improve our products. This role presents a unique opportunity to experience all aspects of building complex data pipelines and systems, including contributing to the strategy, defining the architecture, and developing and shipping to production.</p><p>Superhuman is a compound startup: we build many products as one integrated suite rather than standalone tools. That model creates an unusually rich data opportunity, with signals spanning our full product suite across both consumers and enterprises — and the foundational data you build connects those surfaces.</p><p>The Data Foundations team is part of the Data Platform org, powering data needs across Superhuman rather than a single product surface. It owns the foundational datasets and data models that define the fundamental entities of Superhuman's business, serving as building blocks for the company's other data teams and data scientists. Behind the scenes, the team develops and runs large-scale ETL pipelines that process petabytes of data and billions of events daily.</p><p>This is a high-impact role at the intersection of data engineering, data-intensive applications, and data modeling, where the systems you build directly shape how efficiently our other Data teams can build their datasets.</p><p><strong>What you’ll do</strong></p><p>As a Data Engineer on the Data Foundations team, you will design and implement robust, scalable, and reliable data pipelines and systems that handle large volumes of data, empowering both product features and data-driven decision-making across the company. Your work will span areas such as ETL data pipelines, data lakes, performance-oriented data processing, and ETL framework development.</p><ul><li><p>Architect, build, and own large-scale data pipelines and data lakes (Spark/Databricks) that ingest and process billions of daily events into reliable, decision-grade datasets.</p></li><li><p>Design and implement solutions that keep data available, secure, and scalable across the platform, enabling both real-time and batch processing.</p></li><li><p>Own data quality, freshness, and reliability for the foundational datasets other teams depend on, with automated checks, monitoring, and alerting.</p></li><li><p>Build the ETL frameworks and tooling that let other Data teams and data scientists self-serve and model core business entities into clean, well-documented, reusable datasets.</p></li><li><p>Partner with product teams, back-end engineers, ML engineers, and Data Science to turn business questions into high-impact data products behind business-critical features, research, and experimentation.</p></li><li><p>Collaborate with leadership to shape the team’s charter and technical roadmap.</p></li></ul><h2>Qualifications</h2><ul><li><p>You have 3+ years of experience running live production environments, including high-load or data-intensive workflows, with a focus on uptime and reliability.</p></li><li><p>You’re proficient in SQL and Python, with deep hands-on experience in Spark and a modern lakehouse or cloud data warehouse (Databricks, Delta Lake, dbt, Snowflake, or similar).</p></li><li><p>You have strong knowledge of ETL/ELT design patterns, orchestration tools (e.g., Airflow, dbt, or Dagster), data quality frameworks, and CI/CD for data with Git-based deployments.</p></li><li><p>You have data modeling and data warehouse design skills, along with a rigorous approach to data quality and observability.</p></li><li><p>You have hands-on experience with modern data storage technologies (for example, Delta Lake, Snowflake, BigQuery, or Redshift).</p></li><li><p>You communicate clearly and collaborate well across diverse teams and stakeholders, turning business needs into robust data solutions and trustworthy metrics.</p></li><li><p>You bring a strong ownership mindset, taking end-to-end responsibility for the systems you build, from strategy and architecture through production and ongoing reliability.</p></li><li><p>You have a strong acumen for scalable, highly complex data processing, think holistically about problems, and raise the bar on your team’s craft.</p></li><li><p>You’re a self-starting problem-solver who thinks from first principles, manages priorities across multiple projects, and thrives in a fast-paced, results-driven environment.</p></li></ul><h3>Nice to have</h3><ul><li><p>You have experience operating large-scale distributed systems, as well as in data engineering and data modeling.</p></li><li><p>Experience with high-throughput, real-time streaming systems (for example, Kafka, Flink, or Spark Structured Streaming) at the scale of billions of events per day.</p></li><li><p>Comfort with data lake and lakehouse technologies (for example, Delta Lake, Iceberg, or Hudi) and managing cloud infrastructure as code (for example, Terraform).</p></li><li><p>A track record of building self-serve data products, tools, or frameworks that other teams rely on.</p></li><li><p>Experience partnering with analytics, data science, or machine learning teams as a strategic data partner to productionize data and models.</p></li></ul><h2>Compensation and Benefits</h2><p>Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:</p><ul><li><p>Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)</p></li><li><p>Disability and life insurance options</p></li><li><p>401(k) matching</p></li><li><p>Paid parental leave</p></li><li><p>20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time</p></li><li><p>Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)</p></li><li><p>Annual professional development budget and opportunities</p></li></ul><p>Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.</p><p>Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.</p><h3>US Zone 1</h3><p>175,000 to 245,000</p><h3>US Zone 2</h3><p>157,000 to 220,500</p><h3></h3><h2>We encourage you to apply</h2><p>At Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).</p>
CA, WA
Data
Teamworks company logo
Data Scientist II (Soccer)
Sep 30
Teamworks
Sep 30
All U.S.
Fully Remote
83k-145k / Yr
<p>We're hiring a Data Scientist II on our Soccer team to develop the statistical and machine learning models our partner clubs use for player recruitment. I'm Jacob Mortensen, Senior Manager, Data Science at Teamworks. Our team primarily focuses on building models using both player tracking data and event data to identify undervalued players and characterize the skills that make them effective. The work supports high-stakes recruitment decisions for professional clubs across global football.</p><p>The team is managing growing demand from partner clubs alongside model maintenance and new development. This hire will take ownership across the model lifecycle, from design and validation through deployment and improvement. That added capacity will help us move important initiatives forward while keeping our existing models accurate and reliable.</p><h2>The Role</h2><ul><li><p>Develop statistical and machine learning models that help professional soccer clubs identify undervalued players and strong recruitment targets</p></li><li><p>Use player tracking data to build spatio-temporal models that quantify player impact and skill</p></li><li><p>Build metrics and analyses that soccer teams rely on to make decisions, and support client-facing work by building tools to support model interpretation and understanding</p></li><li><p>Validate models and outputs — your own and others’ — with enough rigor that the team can trust what ships</p></li><li><p>Write clear reports that communicate technical work to clients</p></li><li><p>Partner with our engineering team to deploy models on cloud infrastructure and turn strong analytical work into reliable production systems</p></li><li><p>Review code from other data scientists, share constructive feedback, and contribute ideas that advance the team's work</p></li></ul><h2>What I'm Looking For</h2><h3>What You Must Bring</h3><ul><li><p>3+ years of professional or research experience writing code in R or Python for data science, statistics, or machine learning work</p></li><li><p>Comfort with SQL for building and querying structured data</p></li><li><p>Strong data science fundamentals: you understand how models work, what they need from the data, and how to set data up to support them</p></li><li><p>Experience working with sports tracking data, including understanding the kinds of models typically built and the data challenges that come with them</p></li><li><p>Strong communication skills — you'll be explaining modeling decisions directly to partner clubs, not just internal teammates</p></li></ul><h3>Even Better If</h3><ul><li><p>You have direct experience with soccer data or soccer analytics (inside a team, public work, or academically)</p></li><li><p>You have a demonstrated track record of tackling hard problems through published research, blog posts, conference talks, or public projects</p></li><li><p>Experience using a cloud compute provider (e.g. AWS or Google Cloud) to train and deploy models</p></li><li><p>Comfort using AI coding tools, paired with the judgment to recognize when their output needs to be questioned or corrected</p></li></ul><h2>Why This Role</h2><p>Soccer analytics is moving quickly, and this team is helping shape how advanced modeling is used in recruitment. You'll have meaningful ownership, room to develop new approaches, and the opportunity to see your work used by professional clubs. You'll also help define how the team builds, maintains, and scales its model portfolio as demand grows.</p><p><em>This role is not eligible for sponsorship at this time.</em></p><p><br><em>To all recruitment agencies: Teamworks does not accept agency resumes. Please do not forward resumes to our jobs alias, Teamworks employees or any other organization location. Teamworks is not responsible for any fees related to unsolicited resumes.</em></p><h2>About Teamworks</h2><p>We're the Operating System for Sports™, powering 7,000+ organizations worldwide, from collegiate programs to every major pro league. Founded in 2006, we've evolved from a messaging tool for college football into the leading sports tech platform, with 600+ global teammates building the future of sports tech. Our solutions span Personnel, Coaching, Performance, Operations, and Intelligence - helping teams recruit smarter, train better, stay compliant, and win.<br><br>Teamworks is an equal opportunity employer - if you live our core values every day and are honest, hardworking, humble, committed, innovative, and an all-around exceptional person, you'll thrive at Teamworks. We are committed to building a diverse and inclusive workforce and take affirmative action to not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. This policy applies to all employment practices within our organization, including but not limited to recruiting, hiring, promotion, termination, compensation, benefits, and training. Teamworks is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email <a href='mailto:[email protected]'><u>[email protected]</u></a>.</p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Data
Cyberhaven company logo
Senior Data Protection Analyst
Sep 25
Cyberhaven
Sep 25
All U.S.
Fully Remote
<h2>About the role</h2><p><br>This is an ideal opportunity for a highly motivated individual to get in on the ground floor as we build out our Professional Services and Managed Services functions at Cyberhaven. The Senior Data Protection Analyst holds a key position in providing continuous value for our customers and is responsible for advancing the mission of identifying potential insider threats and investigating endpoint forensic incidents. You will be responsible for performing technical analysis of data security incidents, finding and exposing risk in a customers environment as well as handling documentation and project management aspects of incident response. You will also perform analysis of events and incidents.</p><p><br><strong>What you’ll do</strong></p><ul><li><p>Provide insight into DLP analytics and related issues.</p></li><li><p>Analyze Cyberhaven’s Data Detection and Response (DDR) platform event data to improve policies and incidents/alerts and bring focus to areas where data loss risk may exist.</p></li><li><p>Refine datasets and policies and manage them as customers’ data risk strategy matures and business needs evolve.</p></li><li><p>Prepare and present summaries and reports to internal team members.</p></li><li><p>Eliminate noise and false-positive information from analytic results to enhance detection accuracy.</p></li><li><p>Conduct forensic analysis on people, groups, and non sanctioned egress destinations as requested.</p></li></ul><h2>Who you are</h2><ul><li><p>5+ years with data protection or adjacent security tools (EDR, SIEM, SOAR) and 2+ years in Insider Threat/InfoSec.</p></li><li><p>Strong grasp of endpoint protection best practices and incident mitigation workflows.</p></li><li><p>Experience with DLP, Insider Threat, CASB and controls for handling sensitive data.</p></li><li><p>Comfortable across macOS, Linux, Windows and cloud platforms (AWS, GCP, Azure).</p></li><li><p>Data & automation: SQL for analysis; build/maintain dashboards; edit XML-based DLP rules; script and use APIs.</p></li><li><p>Excellent problem-solving and communication skills; collaborative on a global team; customer-centric with a passion for cloud security and emerging tech.</p></li></ul><p>Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It.<br>Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.</p><p><strong>AI Tools Disclosure:</strong> As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ('AI Tools'). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking.</p><p><em>Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.</em></p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Data
Deepgram company logo
Research Staff, Data Science
Sep 23
Deepgram
Sep 23
All U.S.
Remote & Hybrid Options
150k-220k / Yr
<h2>Company Overview</h2><p>Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.</p><h2>Company Operating Rhythm</h2><p>At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.</p><p>Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.</p><p>Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.</p><h2>The Opportunity</h2><p>Voice is the most natural modality for human interaction with machines. However, current sequence modeling paradigms based on jointly scaling model and data cannot deliver voice AI capable of universal human interaction. The challenges are rooted in fundamental data problems posed by audio: real-world audio data is scarce and enormously diverse, spanning a vast space of voices, speaking styles, and acoustic conditions. Even if billions of hours of audio were accessible, its inherent high dimensionality creates computational and storage costs that make training and deployment prohibitively expensive at world scale. We believe that entirely new paradigms for audio AI are needed to overcome these challenges and make voice interaction accessible to everyone.</p><h2>The Role</h2><p>Deepgram is currently looking for seasoned Data Scientists with demonstrated experience solving hard data problems while exploring research frontiers to join our Research Staff. Conversational audio presents incredibly rich scientific, engineering, and infrastructure challenges that are orders of magnitude harder than working with text. As a Member of the Research Staff, you will help us to build an industrial “data factory” that will be used to power the next generation of Voice AI systems - unlocking the creation of models that go beyond basic transcription and comprehension, capturing nuanced meanings in complex conversations, adapting robustly to diverse speech patterns, and generating empathic responses with human-like, contextualized speech. You will collaborate closely with our product, engineering, and data teams to build and deploy models in the most scalable voice API on the planet. We look forward to you bringing your expertise, sharing insights from your latest experiments, and collaborating with us to push the boundaries of AI and voice technology.</p><h2>The Challenge</h2><p>We are seeking Research Staff who:</p><ul><li><p>See 'unsolved' problems as opportunities to pioneer entirely new approaches</p></li><li><p>Can identify the one critical experiment that will validate or kill an idea in days, not months</p></li><li><p>Have the vision to scale successful proofs-of-concept 100x</p></li><li><p>Are obsessed with using AI to automate and amplify your own impact</p></li></ul><p>If you find yourself energized rather than daunted by these expectations—if you're already thinking about five ideas to try while reading this—you might be the researcher we need. This role demands obsession with the problems, creativity in approach, and relentless drive toward elegant, scalable solutions. The technical challenges are immense, but the potential impact is transformative.</p><h2>What You'll Do</h2><ul><li><p>Drive high performance data acquisition, preparation and synthesis pipelines to generate data for the next generation of speech and language AI foundation models</p></li><li><p>Develop advanced characterizations of complex conversational audio utilizing a diverse toolkit of signals processing techniques and deep learning models</p></li><li><p>Collaborate with DataOps and Engineering to create automated systems which scale the ability of human annotators to label high value data and provide critical feedback on model outputs</p></li><li><p>Build advanced benchmarking methodologies and curated datasets for evaluating conversational voice systems</p></li><li><p>Document and present results of data experiments and analysis for internal and external audiences</p></li></ul><h2>You’ll Love This Role If You</h2><ul><li><p>Are obsessed with making sense out of complex and/or messy data</p></li><li><p>Enjoy building from the ground up and love to create new systems from scratch</p></li><li><p>Are passionate about AI and interested in leveraging data to solve hard problems</p></li><li><p>Are motivated by the prospect of scaling yourself using automation and AI models</p></li></ul><h2>It's Important to Us That You Have</h2><ul><li><p>Experience building data processing pipelines from a blank page and owning the entire data stack including data acquisition, characterization, cleaning, serving and transformation</p></li><li><p>Experience and expertise applying statistical methods and deep learning models to understand complex data</p></li><li><p>Strong communication skills and the ability to translate complex concepts in simple terms, depending on the target audience</p></li><li><p>Strong software engineering skills with particular emphasis on developing clean, modular code in Python and working with Pytorch</p></li></ul><h2>Nice to Haves</h2><ul><li><p>Background in Physics, Mechanical Engineering or Language Processing</p></li><li><p>Experience building models</p></li><li><p>Speech and audio experience</p></li></ul><p><em><strong>Notice</strong>: We're aware of individuals impersonating Deepgram recruiters. All legitimate Deepgram recruiting communication comes from an @</em><a href='http://deepgram.com'><em>deepgram.com</em></a><em> email address. If you've received a message claiming to be Deepgram, please forward it to [email protected].</em></p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Data
Tremendous company logo
Senior Data Analyst, GTM
Sep 23
Tremendous
Sep 23
All U.S.
Fully Remote
175k-225k / Yr
<p>Tremendous is the fast, free, flexible way to send bulk payouts to people in over 230 countries and regions. 20,000+ companies ranging from mom-and-pops to Google, MIT, and United Way have sent over $1 billion, saving 15 hours a month on average.</p><p>In both our product and our workplace, we’re intentional about making work more efficient, flexible, and fulfilling. Tremendous is a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life.</p><p>Our customers, who include marketers, researchers, HR teams, and nonprofits, rave about how quick and easy it is to use Tremendous — <a href='https://www.g2.com/products/tremendous/reviews'><strong>check the ratings on G2</strong></a>. Yet there’s a lot of complexity under the hood, including over 2,500 redemption options and plenty of banking infrastructure. This duality makes working here a fun challenge.</p><p>Tremendous is profitable and growing without outside investors. Join us before our next international offsite.</p><h2>About the role</h2><p>We are hiring an experienced data analyst to partner across our go-to-market teams (Sales, RevOps, Marketing, and Customer Success) and connect the full revenue funnel from acquisition through retention.<br><br>Tremendous values data as a first-class citizen and believes insights unlock significant growth. You will collaborate closely with the data team and company-wide stakeholders. As we continue to grow the business, you will scale GTM-focused insights and lead new data-driven initiatives.</p><h2>What you'll do</h2><ul><li><p>Apply a range of analytics methods to gain insights across our go-to-market teams (sales, RevOps, marketing, and customer success), such as conversion funnels and attribution.</p></li><li><p>Consolidate diverse facts and findings into compelling narratives that can be applied across Tremendous.</p></li><li><p>Advocate for data-informed decisions by partnering with key stakeholders and senior leaders.</p></li><li><p>Identify and implement improvements within the Data team by standardizing processes, developing innovative practices, providing mentorship, and fostering new expertise.</p></li><li><p>Join a growing team of analysts and actively contribute to team collaboration and culture.</p></li></ul><h2>What you'll bring</h2><ul><li><p>You have extensive experience with B2B GTM analytics across some or all of marketing, sales, RevOps, and customer success, and you are familiar with the related tools.</p></li><li><p>You write sophisticated SQL with a preference for well-architected data models, optimized query performance, and documented code.</p></li><li><p>You are proficient with at least one visualization & business intelligence platform (e.g., Sigma, Tableau, Mode).</p></li><li><p>Strong verbal and communication skills. You can articulate why something should be built a certain way and how it will impact the business.</p></li><li><p>You expedite projects forward, favoring rapid and incremental development in parallel with problem-solving short-term obstacles.</p></li><li><p>You employ a structured approach to handle ambiguous exploratory analysis, balancing thoroughness with the MVP mindset.</p></li><li><p>You use data to achieve ambitious goals and influence company-level outcomes. Experience as a technical lead or manager is a plus.</p></li><li><p>You use excellent judgment and sharp business and product instincts that allow you to prioritize.</p></li></ul><p><em>Bonus</em></p><ul><li><p>Experience with forecasting and predictive modeling.</p></li><li><p>Experience with operational tools and systems like Segment, Amplitude and Hubspot (or other CRM tools).</p></li><li><p>Experience with dbt, Fivetran or Census.</p></li><li><p>Experience in Python or R.</p></li></ul><h2>What's cool about the role</h2><ul><li><p><strong>Competitive pay and equity.</strong> Base salary for this role: $175k to $225k.</p></li><li><p><strong>Real benefits.</strong> 100% covered health (US), unlimited PTO, 12-16 weeks paid parental leave.</p></li><li><p><strong>Fully remote.</strong> Work from anywhere in the Americas.</p></li><li><p><strong>Great culture.</strong> Read more about how we work in our <a href='https://handbook.tremendous.com/'>public handbook</a>.</p></li></ul>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Data
Canonical company logo
Manager, People Analytics
Sep 22
Canonical
Sep 22
All U.S.
Fully Remote
<p>The Workplace Engineering function sits at the intersection of traditional HR analytics and modern Product Engineering. We transform raw workforce data into a suite of 'People Products' that drive high performance. We don’t just 'report' on what happened; we engineer the tools and insights that determine what happens next.</p><p>This new role will report directly to the Global Head of Workplace Engineering, and sits within our Data discipline inside of our People department. Experienced data professionals at Canonical live at the intersection of software, data, and the business. They don't just help surface analytic artifacts; they help transform them into a strategic asset that elevates decision making and innovation across our global operations (e.g., sales, marketing, engineering, and human resources). They balance technical precision with business pragmatism, designing and iterating on experiments, automations, and products that transform insights into valued outcomes. They shape tomorrow's AI/Data stack in open source, ensuring that Canonical remains at the forefront of data-driven excellence. Their curiosity is contagious and has an amplifying effect on data literacy and stewardship across the business teams they support.</p><p>Location: This is a remote role based in the AMER or EMEA Region.</p><h2>The role entails</h2> <ul><li>Multi-Disciplinary Leadership: Lead and mentor a specialized squad of People Data Scientists, Software Engineers, and UX Designers. You aren't just managing analysts; you are leading a product squad.</li><li>Product Ownership on People Science: Bridge the gap between 'HR-speak' and 'Dev-speak', ensuring engineers understand the human behavioral intent behind the code.</li><li>Strategic Insight &amp; Business Outcomes: Move beyond descriptive metrics (e.g., turnover rate) to predictive and prescriptive insights (e.g., predicting attrition risk based on 'Time-Product' engagement data).</li><li>Data Stewardship &amp; Product Storytelling: Act as the 'Translator-in-Chief'. Take complex data models and turn them into compelling narratives. Lead the development of AI Agents that can surface insights to managers in real-time. Ensure the 'People Data Stack' is secure, GDPR/privacy-compliant, and acts as a 'Single Source of Truth' across all People related offerings, products and services.</li><li>“Effectiveness at Work” Strategy: Identify opportunities to leverage “High Tech” solutions in our People offerings, and free up more time for “High Touch”, human involvement, thereby maximizing human value.</li></ul> <h2>What we are looking for in you</h2> <ul><li>Background in data science, mathematics, or engineering, skilled in advanced statistics, data wrangling/science, databases (SQL, etc.) or software engineering.</li><li>Strength in coding/scripting languages (Python, R, JavaScript, etc.), software engineering, visualization (e.g. Superset, Tableau), and automation.</li><li>Ability to translate business questions to key research objectives.</li><li>Ability to identify the best methodology to execute research, synthesize and analyze findings.</li><li>Proven ability to lead and drive others to execute against well planned roadmaps, with a strong mentor/coaching mindset. </li><li>Willingness to examine the status quo and be resilient in the face of challenges.</li><li>Ambition to build tomorrow's AI/Data stack in open source.</li><li>An exceptional academic track record from high school and university.</li><li>Business level written and spoken English.</li><li>Sincere personal motivation aligned with our mission.</li><li>International travel 2-4 times a year for company events up to two weeks long.</li></ul> <p>In addition we expect that you will match our values, by being:</p><ul><li>Precise, taking care to deliver correctness and clarity.</li><li>Reliable, delivering high quality work that builds trust and confidence.</li><li>Accessible, collaborating to build products and systems that are usable.</li><li>Adroit, blending enthusiasm, knowledge, adaptability, style and character.</li></ul> <h2>Nice-to-have skills</h2> <ul><li>Experience with dbt (Data Build Tool), Airbyte, Ranger, Superset, Temporal, or Trino</li><li>Basic understanding of containerization technologies such as Docker and Kubernetes</li><li>Agentic Engineering</li><li>Product management</li><li>User experience and design</li></ul> <h2>What we offer colleagues</h2> <p>We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.</p><ul><li>Distributed work environment with twice-yearly team sprints in person</li><li>Personal learning and development budget of USD 2,000 per year</li><li>Bi-annual compensation review</li><li>Company recognition rewards</li><li>40 days annual leave per annum, including public holidays and our All Company holiday periods</li><li>Maternity and paternity leave</li><li>Team Member Assistance Program &amp; Wellness Platform</li><li>Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access</li></ul> <h2>About Canonical</h2> <p>Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.</p><p>Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.</p><h2>Canonical is an equal opportunity employer</h2> <p>We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. <a href='https://canonical.com/careers/diversity/identity'>Whatever your identity, we will give your application fair consideration.</a></p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Data