Customer.io company logo

Customer.io

Website

Senior Manager, Data Science & Analytics

August 23, 2026
Data
Full Time
Full Remote
All U.S.

About Customer.io

Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.

About the role

Hi, my name is Michael, Head of Data and Analytics at Customer.io, and I’m looking for a Manager, Data Science & Analytics to lead and evolve Customer.io's internal data science & analytics function. This team serves as a strategic partner across Product, Marketing, Sales and Customer Experience organizations, helping the company make better decisions through forecasting, experimentation, behavioral analytics, and rigorous measurement.

In this role, you'll lead a team responsible for delivering business value through the applied use of data. You'll partner closely with leaders across the company to guide decisions, define success metrics, improve customer and product experiences, and drive operational efficiencies.

Success in this role requires strong leadership, analytical and technical rigor, and business acumen. We view our data team as more than a reporting function, and as a trusted advisor to the business - bringing clarity through ambiguity, uncovering opportunities, and helping Customer.io move faster and operate smarter as we scale.

What we value

Business impact through data: We focus on delivering value over reporting and find the right balance between technical rigor and business pragmatism.

Strategic partnership: We bring ideas to the table and help our partners shape priorities, challenge assumptions, and identify opportunities — not just respond to requests.

Ownership and rigor: We hold ourselves to a high standard, sweating the details and ensuring our analyses, assumptions, and recommendations are accurate, trustworthy, and actionable.

Leadership and development: We believe great teams are built through coaching, challenge, and continuous growth, helping people do the best work of their careers.

What you'll do

  • Lead and develop a team of Data Scientists and Analysts supporting Product, Marketing, Sales, and Customer Experience.
  • Lead behavioral analytics, customer segmentation, experimentation, and product measurement efforts, helping teams understand customer behavior, evaluate product performance, and prioritize roadmap investments.
  • Develop and maintain revenue forecasts, churn models, customer health scores, and account or opportunity scoring models used across the business.
  • Partner with our data engineering team to manage our internal agentic data analytics platform, Smarty, supporting self-serve data access and analytics.
  • Define standards and best practices for analytics and data science, and refine operational frameworks to drive efficiency and scale across the team.

What we're looking for

  • 7+ years of experience in Data Science, Analytics, Product Analytics, or a related quantitative field, including experience leading and developing high-performing teams.
  • Strong expertise in experimentation, forecasting, statistical analysis, and product or business analytics.
  • Advanced SQL skills and proficiency with Python or similar analytical tools.
  • Experience defining metrics, measurement frameworks, and analytical approaches that support product, growth, and business decision-making.
  • Demonstrated ability to partner with senior leaders, influence strategy, and communicate complex findings clearly to technical and non-technical audiences.
  • Comfortable balancing strategic leadership with hands-on analytical work when needed.
  • Experience working with modern analytics platforms and data warehouses, including Snowflake, dbt, and product analytics tools.
  • Experience in B2B SaaS, PLG, or subscription-based businesses preferred.
  • Based in the Americas, remote-friendly.

Why this role

You'll have real ownership - of a team, of a data function, and of a company that's actively building toward an AI-native analytics future. This isn't a reporting shop. You'll have a seat at the table with senior stakeholders and the latitude to shape how data drives decisions at Customer.io.

Compensation & Benefits

We believe in transparency. Starting salary for this role is $170,000 - $200,000 Usd depending on experience and subject to market rate adjustment.

We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.

See full benefits here →

Our Process

No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.

  • 30-minute video call with Recruiter
  • 45-minute video call with Hiring Manager
  • Three 30-minute video calls with team members
  • Take-Home Assignment + Review call with the full panel

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact [email protected].

Join us!

Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.

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<h2>About <a href='http://Customer.io'>Customer.io</a></h2> <p>Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. <a href='http://Customer.io'>Customer.io</a> powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.</p><h2>About the role</h2> <p>Hi, my name is Michael, Head of Data and Analytics at Customer.io, and I’m looking for a <strong>Manager, Data Science &amp; Analytics</strong> to lead and evolve <a href='http://Customer.io'>Customer.io</a>'s internal data science &amp; analytics function. 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AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
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<p>Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!</p><p>We're looking for a research-minded Data Scientist to join the Core Data team. This team is a group of analytics professionals and Engineers building the foundational platforms for data science at Figma. We build the experimentation, analytics, and AI tooling that every product team relies on to make confident, data-driven decisions, partnering closely with Data Infra, ML, and Applied Science to evolve our platforms and embed AI into the daily workflows of data scientists across the company.</p><p>This role is for someone who thrives at the intersection of rigorous research and real-world impact. You'll bring PhD-level depth to problems that matter. This includes advancing our experimentation platform and developing machine learning-based analytical systems. You will also help craft how we measure AI-powered features through causal inference and statistical modeling. </p><p>This is a full time role that can be held from one of our US hubs or remotely in the United States. </p><h2>What you'll do at Figma:</h2> <ul><li>Partner across teams to define and track important metrics, develop experiments, and uncover insights that inform strategic decisions </li><li>Accelerate Figma's experimentation platform and methodology, including A/B testing frameworks and causal inference techniques</li><li>Construct models and analytical frameworks based on machine learning to support product, platform, and business initiatives </li><li>Create tools, datasets, and systems that enable others to work with data more efficiently and rigorously</li><li>Complete and own complex data projects end-to-end, from problem prioritisation to solution delivery </li><li>Drive data quality, accessibility, and the democratization of data across the organization</li></ul> <h2>We’d love to hear from you if you have:</h2> <ul><li>PhD in a quantitative field (Statistics, Computer Science, Economics, Operations Research, Physics, or related) with a strong foundation in statistical methods, experimentation, and/or machine learning</li><li>Fluency in SQL and proficiency in a scripting language like Python or R, with exposure to distributed data systems (e.g. Snowflake) through research or internships</li><li>Ability to communicate technical concepts clearly to both technical and non-technical audiences</li><li>A curious and rigorous mindset, with a passion for translating research into real-world impact</li></ul> <h2>While it’s not required, it’s an added plus if you also have:</h2> <ul><li>Publications or research experience in experimentation or applied ML; industry internship experience applying data science to product or business problems</li><li>An AI-native mindset, with exposure to or interest in LLM analytics, AI product measurement, or evaluating the impact of AI-powered features</li><li>A self-starter attitude and the ability to thrive in ambiguous and fast-paced environments</li></ul> <p>At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</p><p><h2>Pay Transparency Disclosure</h2> <p>If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. </p><p>Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. </p><p>Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental &amp; vision, retirement with company contribution, parental leave &amp; reproductive or family planning support, mental health &amp; wellness benefits, generous PTO, company recharge days, a learning &amp; development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.</p><p>Annual Base Salary Range:</p><p>$170,000&mdash;$178,000 USD</p><p>At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an <a href='https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf'>equal opportunity workplace</a> - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status<strong>, </strong>or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.</p><p>We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to <a href='mailto:[email protected]'>[email protected]</a>. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. </p><p>Examples of accommodations include but are not limited to: </p><ul><li>Holding interviews in an accessible location</li><li>Enabling closed captioning on video conferencing</li><li>Ensuring all written communication be compatible with screen readers</li><li>Changing the mode or format of interviews </li></ul> <p>To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.</p><p>By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with <a href='https://www.figma.com/legal/candidate-privacy-notice/'>Figma's Candidate Privacy Notice</a>.</p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Data
Alpaca company logo
Director of Data
Jul 9
Alpaca
Jul 9
All U.S.
Full Remote
<h2>Who We Are:</h2><p>Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision.</p><p>Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 9 million brokerage accounts.</p><p>Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of <strong>opening financial services to everyone on the planet</strong>. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.</p><p>Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator.</p><h2>Our Team Members:</h2><p>We're a dynamic team of 380+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!</p><p>We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.</p><h2>Your Role:</h2><p>We are looking for a Head of Data to lead Alpaca’s ~15-person data department across Platform Engineering, Analytics Engineering, and Data Science. You will own the data strategy, the team’s execution, and the department’s roadmap.</p><p>The Data department serves every function at Alpaca: it powers partner invoicing and revenue attribution, provides the analytical foundation for sales, product, and compliance, and operates the data platform that processes hundreds of millions of events daily. You will manage three team leads, balancing operational delivery (invoicing, embedded analytics, regulatory reporting) with strategic bets (self-service warehouse, AI-powered analytics, enterprise search).</p><p>This is a player-coach role. You will set direction for the team while staying close enough to the technical details to make architecture decisions, unblock your leads, and represent data’s capabilities to the executive team.</p><h2>Things You Get To Do:</h2><ul><li>Lead and develop three sub-teams: Platform Engineering &amp; ETL, Analytics Engineering, and Data Science &amp; Analytics. Manage leads, set priorities, and ensure delivery.</li><li>Own the Data Lakehouse architecture: Trino, Iceberg/GCS, Airflow, Airbyte, Redpanda CDC, dbt. Make build-vs-buy decisions on tooling.</li><li>Drive partner invoicing accuracy and evolution: ensure invoicing logic is versioned, reproducible, and scales with new pricing mechanisms and product launches.</li><li>Deliver embedded analytics: expose warehouse data to partners via BrokerDash, SSR pipelines, and API-based reporting. Own row-level security and entitlements.</li><li>Support product launches with data change management: coordinate data impact analysis for new products (fixed income, global stocks, perps, 24/5 trading) across downstream datasets, dashboards, and reverse ETL.</li><li>Accelerate self-service: move the organization toward self-serve analytics via semantic layers, data catalogues, and conversational BI so the data team can shift from ad-hoc queries to strategic projects.</li><li>Guide AI/ML enablement: oversee enterprise AI search, agent-based workflow automation, and LLM-powered analytics. Help balance vendor solutions with in-house development.</li><li>Collaborate with Finance, Sales, Product, Compliance, and Customer Success to translate business needs into data products.</li><li>Manage infrastructure costs: keep data + cloud cost ratio under target as AUC grows.</li><li>Operate production systems: own on-call processes, incident response, and SLOs for data freshness, accuracy, and availability.</li></ul><h2><strong>Who You Are (Must-Haves):</strong></h2><ul><li>8+ years in data engineering or analytics, including 3+ years managing data teams (leads + ICs).</li><li>Deep experience with modern data stack: dbt, Trino/Presto or equivalent query engines, Apache Iceberg or similar table formats, cloud object storage.</li><li>Hands-on experience with ETL/ELT patterns at scale: CDC (Debezium/Kafka), batch (Airflow/dbt), streaming, and reverse ETL.</li><li>Track record of building self-service analytics capabilities for non-technical stakeholders.</li><li>Experience with financial data: trading, invoicing, revenue attribution, or regulatory reporting in fintech or financial services.</li><li>Proficiency in Python and SQL. Comfortable reading code, reviewing PRs, and making architecture decisions.</li><li>Experience managing distributed/remote teams across multiple time zones.</li><li>Strong stakeholder management: you can translate between executive priorities and engineering execution.</li><li>Experience with GCP (GKE, GCS, BigQuery migration), Kubernetes, Helm, Terraform.</li></ul><p><strong>Who You Might Be (Nice-to-Haves):</strong></p><ul><li>Experience with brokerage or broker-dealer operations (clearing, settlement, market making, reconciliation).</li><li>Familiarity with LLM/AI tooling: MCP, vector databases, enterprise search, conversational BI (WrenAI, Cube).</li><li>Background in compliance analytics (AML/Actimize, KYC, margin calls).</li><li>Exposure to open-source data catalogues (OpenMetadata, Collate) and data quality frameworks.</li></ul><h2>How We Take Care of You:</h2><ul><li>Competitive Salary &amp; Stock Options</li><li>Health Benefits</li><li>New Hire Home-Office Setup: One-time USD $500</li><li>Monthly Stipend: USD $150 per month via a Brex Card</li></ul><p><em>Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.</em></p><p>Recruitment Privacy Policy</p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Data
Figma company logo
Data Scientist, Finance
Jul 6
Figma
Jul 6
All U.S.
Remote & Hybrid Options
$ 140,000 - 348,000 / Yr
<p>Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!</p><p>Figma is growing our Finance Data Science team at a pivotal moment in the company's evolution. As a public company, the accuracy, scalability, and sophistication of our financial data systems have never been more important. At the same time, Figma's business continues to evolve through new products, AI-powered offerings, acquisitions, and emerging revenue models.</p><p>We're looking for a Finance Data Scientist to help build the data foundation that powers financial reporting, forecasting, strategic decision-making, and investor communications. In this role, you'll partner closely with Strategic Finance, Accounting, Investor Relations, Engineering, Product, and Data teams to ensure our financial metrics are accurate, actionable, and trusted across the business.</p><p>This is a unique opportunity to work at the intersection of finance, analytics, data engineering, and business strategy—helping shape how Figma measures and communicates its performance as the company scales. The data and systems built by this team directly support executive decision-making, public company reporting, and Figma's long-term growth strategy.</p><p>This is a full time role that can be held from one of our US hubs or remotely in the United States.</p><h2>What you'll do at Figma:</h2> <ul><li>Own and improve the data models that power Figma's financial reporting, including ARR, revenue, billings, collections, and other key business metrics</li><li>Build scalable reporting systems, forecasts, and analytical frameworks that support Finance, Accounting, Investor Relations, and executive leadership</li><li>Drive data accuracy and completeness across month-end, quarter-end, and year-end close processes alongside Strategic Finance and Accounting teams</li><li>Collaborate with Engineering, Product, GTM Systems, and Financial Systems teams to ensure the completeness and accuracy of financial data</li><li>Conduct deep-dive analyses that inform strategic decisions and uncover opportunities to improve business performance</li><li>Define, measure, and operationalize key financial and operational metrics</li><li>Design and implement durable data solutions that balance immediate stakeholder needs with long-term scalability</li><li>Serve as a trusted thought partner to Finance leaders, helping guide reporting, forecasting, and decision-making across the business</li></ul> <h2>We'd love to hear from you if you have:</h2> <ul><li>3+ years of experience in Data Science, Analytics, Finance, Financial Systems, Data Engineering, or a related field</li><li>Advanced SQL skills and strong proficiency in Python or a similar programming language</li><li>Experience supporting Finance, Accounting, Strategic Finance, FP&amp;A, Investor Relations, or other finance-focused stakeholders</li><li>Demonstrated ability to translate complex data into clear, actionable business insights for non-technical stakeholders</li><li>Experience working independently and driving projects from ambiguity to execution</li></ul> <h2>While it's not required, it's an added plus if you also have:</h2> <ul><li>Experience with SaaS, subscription-based, usage-based, or consumption-based business models</li><li>Knowledge of accounting concepts and revenue recognition principles (ASC 606)</li><li>Experience with modern analytics and data engineering tools such as DBT, Snowflake, Git, Spark, Presto, or similar technologies</li><li>Experience supporting IPO readiness, public company reporting, SOX controls, audits, or other major corporate milestones</li><li>Background in Strategic Finance, FP&amp;A, Accounting, Investment Banking, Consulting, or related fields</li></ul> <p>At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</p><p><h2>Pay Transparency Disclosure</h2> <p>If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. </p><p>Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. </p><p>Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental &amp; vision, retirement with company contribution, parental leave &amp; reproductive or family planning support, mental health &amp; wellness benefits, generous PTO, company recharge days, a learning &amp; development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.</p><p>Annual Base Salary Range:</p><p>$140,000&mdash;$348,000 USD</p><p>At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an <a href='https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf'>equal opportunity workplace</a> - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status<strong>, </strong>or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.</p><p>We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to <a href='mailto:[email protected]'>[email protected]</a>. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. </p><p>Examples of accommodations include but are not limited to: </p><ul><li>Holding interviews in an accessible location</li><li>Enabling closed captioning on video conferencing</li><li>Ensuring all written communication be compatible with screen readers</li><li>Changing the mode or format of interviews </li></ul> <p>To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.</p><p>By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with <a href='https://www.figma.com/legal/candidate-privacy-notice/'>Figma's Candidate Privacy Notice</a>.</p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Data
DoorDash company logo
Data Analyst, In-Store
Jul 6
DoorDash
Jul 6
All U.S.
Full Remote
$ 98,600 - 145,000 / Yr
<h2>About the Team</h2> <p>The SevenRooms Data &amp; Analytics team is the foundational data hub powering go-to-market, product, finance, and operational decisions across the In-Store business. We design and maintain the pipelines, models, and infrastructure that connect SevenRooms' systems with the broader DoorDash data ecosystem — and we're investing aggressively in making our datasets ready for both human and AI consumption. Within the team, our product-focused analytics work owns the funnels, personas, and feature-adoption insights that inform what products and features get built, how it's launched, and how it performs in the market. </p><h2>About the Role</h2> <p>We're hiring a Data Analyst to be the data partner for our Product Management, Product Marketing, and executive teams at SevenRooms. You will own the building of data products, feature launch analytics, and the PLG instrumentation that connects product usage signals back into Salesforce, Gainsight, and our outbound motions. </p><p>You will report into the Manager, Data &amp; Analytics on our Data &amp; Analytics team in our SevenRooms organization.</p><h2>You're excited about this opportunity because you will…</h2> <ul><li>Own product analytics end-to-end — funnels, adoption, retention, and ROI for every major feature launch on the SevenRooms platform.</li><li>Build net new data products aimed at improving analytic and reporting capabilities</li><li>Partner with Product Managers and Product Marketers on pre-launch hypotheses , beta testing results, post-launch measurement, and ongoing optimization.</li><li>Design and ship PLG automations that translate product behavior into opportunity tagging, expansion signals, and CSM workflows.</li><li>Apply GenAI and ML techniques — partnering with our GTM Engineer — to product analytics use cases like web-sourced feature adoption opportunities, transactions predictive modeling, and Add-On ICP scoring.</li><li>Communicate closely in support of multiple PM’s with reporting and ad-hoc analysis</li></ul> <h2>We're excited about you because…</h2> <ul><li>2+ years of experience analyzing product data and partnering with Product Management teams in a SaaS environment.</li><li>Expert SQL skills and proficiency with a cloud BI tool such as Looker, Tableau, or Mode.</li><li>Hands-on experience with product instrumentation and analytics platforms such as Pendo, Amplitude, Mixpanel, or Heap.</li><li>Demonstrated ability to translate ambiguous product questions into rigorous, scoped analyses that ship recommendations — not just dashboards.</li><li>Strong written and verbal communication skills, including comfort presenting to product and executive audiences.</li></ul> <p><br>We expect this position to be filled by 8/9/26.</p><p><strong>Compensation</strong></p><p>The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.</p><p>In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.</p><p>DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.</p><p>To learn more about our benefits, visit our careers page <a href='https://careers.doordash.com/'>here</a>.</p><p>See below for paid time off details:</p><ul><li><strong>For salaried roles:</strong> flexible paid time off/vacation, plus 80 hours of paid sick time per year.</li><li><strong>For hourly roles:</strong> vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).</li></ul></p><p>The national base pay range for this position within the United States, including Illinois and Colorado.</p><p>$98,600&mdash;$145,000 USD</p><p><h2>About DoorDash</h2> <p>At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.<br><br>DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.</p><h2>Our Commitment to Diversity and Inclusion</h2> <p>We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.</p><p>Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.</p><p>Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.</p><p><strong>If you need any accommodations, please inform your recruiting contact upon initial connection.<br><br></strong></p><p>Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only</p><p>We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.</p><p>The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here:<strong> <a href='https://getcovey.com/nyc-local-law-144'>https://getcovey.com/nyc-local-law-144</a>.<br></strong></p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Data
Figma company logo
Technical Program Manager, Data Science
Jun 20
Figma
Jun 20
All U.S.
Remote & Hybrid Options
$ 185,000 - 317,000 / Yr
<p>Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!</p><p>Figma's platform helps teams bring ideas to life — and Data Science is central to how we measure, improve, and scale it. We're on a mission to make data self-serve for every Figmate: moving from a world where every data question requires filing a request to a DS or DE, to one where anyone can ask a question in plain language and get a trustworthy answer in minutes. We're hiring Figma's first dedicated Technical Program Manager for Data Science to own that mission — driving our multi-phase Self-Serve Analytics program from semantic layer expansion through the Figma Data Assistant, while building the operational foundation for a growing DS org.</p><p>This is a full time role that can be held from one of our US hubs or remotely in the United States.</p><h2>What you'll do at Figma:</h2> <ul><li>Own end-to-end program delivery for Figma's Self-Serve Analytics initiative that includes semantic layer expansion, Slack bot launch, automated eval framework, and the Figma Data Assistant</li><li>Coordinate delivery across Data Engineering, DS ICs, Security, IT, and business stakeholders (Sales, Product, Finance, Research) to expand self-serve data coverage and drive adoption</li><li>Lead the governance and security work stream: work with Security and IT on LLM data access policies, PII guardrails, access controls, and LLM provider approvals</li><li>Drive adoption and change management — build champion networks, run training programs, and meet Figmates where they work (Slack, Notion) to shift from request-based to self-serve data culture</li><li>Build and maintain DS org operations: planning cycles, headcount tracking, onboarding programs, and team rhythms for a growing org</li><li>Own program-level success metrics: % of data questions answered via self-serve, time-to-insight, DS ad-hoc request volume reduction</li><li>Work closely with peer TPMs &amp; Data Scientists (AI, Infra, Performance) to coordinate on overlapping platform programs and shared data infrastructure needs</li></ul> <h2>We'd love to hear from you if you have:</h2> <ul><li>5+ years of technical program management experience (or equivalent) driving data infrastructure, analytics platform, or data democratization programs</li><li>Hands-on experience with modern data stacks: you're comfortable discussing semantic layers, data catalogs, BI tooling (Hex, Sigma), and AI-powered query interfaces (Cortex Analyst, RAG) at a program level</li><li>A track record of driving adoption — not just shipping internal tools, but changing behavior across technical and non-technical audiences through change management, enablement, and champion programs</li><li>Strong cross-functional program delivery: planning, dependency management, stakeholder alignment across deeply distributed teams</li></ul> <h2>While it's not required, it's an added plus if you also have:</h2> <ul><li>Hands-on familiarity with dbt, Snowflake Semantic Views, Acryl, Dagster, or similar data engineering tooling</li><li>Experience building or scaling eval frameworks for AI-generated outputs (golden SQL, accuracy dashboards, regression detection)</li><li>Background in data-driven product analytics or developer tools — understanding of how DS ICs work with PMs and EMs and driving alignment on requirements</li><li>Strong bias to action, self-motivation and curiosity, with a desire to bring people together in a fast-paced environment</li></ul> <p>At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</p><p><strong>Pay Transparency Disclosure</strong></p><p>If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. </p><p>Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. </p><p>Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental &amp; vision, retirement with company contribution, parental leave &amp; reproductive or family planning support, mental health &amp; wellness benefits, generous PTO, company recharge days, a learning &amp; development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.</p><p>Annual Base Salary Range:</p><p>$185,000&mdash;$317,000 USD</p><p>At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an <a href='https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf'>equal opportunity workplace</a> - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status<strong>, </strong>or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.</p><p>We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to <a href='mailto:[email protected]'>[email protected]</a>. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. </p><p>Examples of accommodations include but are not limited to: </p><ul><li>Holding interviews in an accessible location</li><li>Enabling closed captioning on video conferencing</li><li>Ensuring all written communication be compatible with screen readers</li><li>Changing the mode or format of interviews </li></ul> <p>To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.</p><p>By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with <a href='https://www.figma.com/legal/candidate-privacy-notice/'>Figma's Candidate Privacy Notice</a>.</p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Data
Customer.io company logo
Senior Data Scientist
Jun 20
Customer.io
Jun 20
All U.S.
Full Remote
$ 140,000 - 150,000 / Yr
<h2>About <a href='http://customer.io/'>Customer.io</a></h2> <p>Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. <a href='http://Customer.io'>Customer.io</a> powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.</p><h2>About the role</h2> <p>Hi, my name is Michael, Head of Data &amp; Analytics at <a href='http://Customer.io'>Customer.io</a>, and I'm looking for a Senior Data Scientist to help our teams make better decisions using customer and product data.</p><p>You'll partner closely with Product, Marketing, and Customer Experience to evaluate product changes, design and analyze experiments, identify opportunities to improve the customer experience, and influence roadmap and business priorities. This is a hands-on role focused on analyzing behavior, building models, and turning data into clear, actionable direction.</p><p>This role is ideal for someone who enjoys solving ambiguous problems, working closely with stakeholders, and applying data science pragmatically to support product and business decisions. We're looking for someone with an ownership mindset and a bias for action who balances technical rigor with practical decision-making.</p><h2>What we value</h2> <p><strong>Ownership:</strong> You take initiative and drive analytical work from concept to implementation. You don't wait for perfect requirements — you help define the problem and move the work forward.</p><p><strong>Curiosity:</strong> You naturally question assumptions and dig deeper into the 'why' behind user behavior. You enjoy uncovering patterns in complex data and have the persistence to work through ambiguity and messy datasets.</p><p><strong>Analytical Rigor:</strong> You bring a thoughtful, structured approach to analytics and decision-making. You know how to define meaningful measures of success, evaluate changes with rigor, and distinguish signal from noise in complex behavioral data so teams can act with confidence.</p><p><strong>Communication:</strong> You can translate complex analytical concepts into clear recommendations for Product Managers, executives, and non-technical stakeholders.</p><p><strong>Collaboration:</strong> You work as a true cross-functional partner, balancing analytical rigor with practical business needs. You build trust by making data approachable, actionable, and reliable.</p><h2>What you'll do</h2> <ul><li>Analyze behavioral patterns across the customer lifecycle to identify trends, usage archetypes, and opportunities to improve adoption, engagement, and retention.</li><li>Design experiments and measurement approaches to evaluate the impact of product and marketing changes - and help teams make decisions based on evidence rather than intuition.</li><li>Build models and datasets that improve how teams segment customers, forecast outcomes, and identify trends.</li><li>Apply machine learning and AI techniques where they solve practical problems, for both internal decision-making and customer-facing scenarios.</li><li>Partner with Data Engineering to improve the quality, reliability, and accessibility of core data and metrics.</li><li>Communicate findings clearly and directly so teams can make informed decisions without needing a statistics background.</li></ul> <h2>What we're looking for</h2> <ul><li>5+ years of experience in a Data Science role within B2B SaaS or a similar product- or growth-focused environment.</li><li>Strong foundation in statistics, experimentation, and behavioral analytics - with the ability to apply them pragmatically to real product and business problems.</li><li>Proficiency in SQL and Python for large-scale analysis, modeling, and exploration.</li><li>Experience with modern cloud data platforms (Snowflake, BigQuery, or similar); familiarity with dbt is a plus.</li><li>Strong communication and stakeholder skills - you can explain complex analysis clearly to PMs, marketers, executives, and non-technical partners.</li><li>An ownership mindset - you help define the problem and move work forward; you don't wait for perfect requirements.</li></ul> <h2>Why This Role</h2> <p>This role offers the opportunity to work on high-impact problems across the business while helping shape how data science and analytics evolve within the organization. You'll have the autonomy to explore meaningful questions, influence strategy, and help build a stronger data-informed culture.</p><h2>Compensation &amp; Benefits</h2> <p>We believe in transparency. Starting salary for this role is $140,000-$150,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.</p><p>We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including <strong>100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family</strong>. We also offer <strong>16 weeks paid parental leave, unlimited PTO</strong>, stipends for remote work and wellness, a professional development budget, and more.</p><p><a href='https://customer.io/careers#:~:text=our%20collective%20success.-,BENEFITS,-Our%C2%A0'>See full benefits here →</a></p><h2>Our Process</h2> <p>No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.</p><ul><li>30-minute call with Recruiter</li><li>45-minute call with Hiring Manager</li><li>45-minute 1:1 Technical Interview</li><li>Take-Home Assignment + 45-minute review call</li><li>30-minute Final Interview with Stakeholder</li></ul> <p>All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.</p><p><a href='http://Customer.io'>Customer.io</a> recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.</p><p>Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official <a href='http://customer.io/'>Customer.io</a> letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact <a href='mailto:[email protected]'>[email protected]</a>.</p><h2>Join us!</h2> <p>Check out our <a href='https://customer.io/careers/'>careers page</a> for more information about why you should <a href='https://customer.io/about/'>come work with us!</a> We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.</p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Data
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